1. General
This privacy policy applies to the processing of personal data by B&C Consulting BV, operating under the name BR-Performance Willebroek, with registered office at Molenweg 94 – Unit 1-3, 2830 Willebroek, Belgium, company number 0819.957.826 (hereinafter “BR-Performance”).
BR-Performance is responsible for the processing of personal data and complies with the European General Data Protection Regulation (GDPR) and Belgian privacy legislation.
Contact details:
Phone: +32 (0)3 866 11 35
Email: [email protected]
This privacy policy explains:
● Which personal data we collect
● Why we process this data
● With whom we share this data
● How long we retain this data
● Which rights you have as a customer
● How you can exercise these rights
For quotations, customer files and service execution, we process:
● First and last name
● Address details
● Telephone number(s)
● Email address
● VAT number (if applicable)
● Bank account number (for payments/refunds)
Vehicle data:
● Chassis number (VIN)
● License plate
● Brand, model and version
● Mileage
● Maintenance and repair history
● ECU/TCU and related module information
● Diagnostic data
● Connectivity data (e.g. via vehicle applications, where relevant)
When you visit our website, we may process:
● IP address
● Browser data
● Device and system information
● Cookies and pixel data (if you consent)
● Browsing behavior (click behavior, search queries, visited pages, duration of visit)
We do not directly identify you based on this data unless you consent to cookies that allow such identification.
We process your data in order to:
● Prepare quotations
● Schedule appointments
● Perform diagnostics and tuning services
● Inform you about the progress of your file
● Process invoices and payments
● Provide after-sales service (support, complaints handling, updates, software procedures)
Without this data, we cannot provide our services.
BR-Performance processes personal data to:
● Improve our products and services
● Measure customer satisfaction
● Optimize internal processes, IT systems and security
● Detect or prevent fraud, abuse and security issues
● Send relevant offers or product information to existing customers
● Perform statistical analyses
We ensure that this legitimate interest never outweighs your rights.
BR-Performance may inform you via:
● General newsletters
● Personalized mailings
● Updates on products or services relevant to your vehicle or previous purchases
You can unsubscribe free of charge at any time via the link at the bottom of each email.
If you give consent, affiliated companies within the Engineered Performance Technologies Group (EPT Group) may inform you about similar products or services.
You may withdraw this consent at any time.
We may process personal data where required by law, such as:
● Accounting obligations
● Warranty and service obligations
● Requests from competent authorities
BR-Performance never sells your personal data.
We only share data in the following cases:
Your data may be transferred outside the European Economic Area (EEA), for example to the United States, where our service providers are located.
In such cases, BR-Performance implements appropriate safeguards, including:
● Standard Contractual Clauses (SCCs)
● Contractual guarantees
● Secure data transfers
Additional information can be requested via [email protected].
BR-Performance does not retain personal data longer than necessary.
● Customer files: 15 years
● Newsletters: deleted 2 months after unsubscribing
● Invoicing data: statutory period of 7 years
● Diagnostic and tuning data: duration of the customer relationship + 10 years
You may request deletion of your data at any time, unless BR-Performance is legally required to retain it.
You have the following rights:
● Right of access
● Right to rectification
● Right to erasure (“right to be forgotten”)
● Right to restriction of processing
● Right to data portability
● Right to object to processing based on legitimate interest
● Right to object to direct marketing (always applicable)
● Right to withdraw consent
You can exercise these rights via:
[email protected]
+32 (0)3 866 11 35
or by post to the address of BR-Performance.
If you are dissatisfied with the processing of your personal data, you may lodge a complaint with:
Belgian Data Protection Authority (GBA)
Drukpersstraat 35
1000 Brussels
+32 (0)2 274 48 00
[email protected]
For questions regarding this privacy policy or the processing of your data:
B&C Consulting BV – BR-Performance Willebroek
Molenweg 94 – Unit 1-3
2830 Willebroek
[email protected]
+32 (0)3 866 11 35
The Dutch (NL) version of this privacy policy is the only official and legally binding version.
This English translation is provided for informational purposes only.
This cookie policy explains which cookies BR-Performance Willebroek uses, why we use them, which data is collected through them, and how you can manage your cookie preferences.
This cookie policy is issued by:
B&C Consulting BV – BR-Performance Willebroek
Molenweg 94 – Unit 1-3
2830 Willebroek
Company number: 0819.957.826
Email: [email protected]
We process cookies in accordance with Belgian legislation and the European General Data Protection Regulation (GDPR).
Cookies are small text files stored by your browser when you visit our website. They are used to:
● ensure the proper functioning of the website;
● improve your user experience;
● provide insight into browsing behavior on our website;
● remember preferences;
● display personalized content or advertisements (where permitted).
Cookies may be functional, analytical, statistical, or marketing-related.
Our website may use the following types of cookies:
These cookies are essential for the proper functioning of the website:
● loading pages correctly;
● submitting forms;
● website security;
● storing cookie preferences.
These cookies do not collect personally identifiable information.
(May require consent)
These cookies improve the user experience by:
● remembering language preferences;
● temporarily storing entered data;
● improving navigation.
These cookies are used to:
● analyze visitor statistics;
● measure how users interact with the website;
● gain insight into which pages perform best or worst.
We never use this data to personally identify you.
These cookies are used to:
● display personalized advertisements;
● carry out remarketing campaigns on social media or Google;
● build interest profiles (only with your consent).
Examples include:
● Facebook Pixel
● Google Ads cookies
● TikTok Pixel
● YouTube embedded tracking
These cookies are not placed without your consent.
Depending on the type of cookie, BR-Performance may collect the following data:
● IP address;
● browser and device information;
● pages visited;
● click and scroll behavior;
● date, time, and duration of website visits;
● interaction with videos, forms, or buttons;
● effectiveness of marketing campaigns.
This information is used exclusively for the purposes described in this policy.
● Session cookies: automatically deleted when you close your browser.
● Persistent cookies: remain stored until they expire or are deleted by you.
Some cookies are placed by third parties, including:
● Google (Analytics, Ads, reCAPTCHA)
● Facebook / Meta
● YouTube
● TikTok
● Mailchimp / Klaviyo / other mailing platforms
BR-Performance has no control over these cookies and recommends consulting the privacy policies of these third parties.
When you visit our website for the first time, you will see a cookie banner allowing you to:
● accept all cookies;
● accept only necessary cookies;
● choose which categories of cookies you allow.
You can change your consent at any time via the “Cookie settings” link at the bottom of our website (or via your browser settings if such a button is not available).
Cookies are not placed without your consent, except for:
● strictly necessary technical cookies;
● functional cookies that do not impact privacy.
You can manage cookies via:
Each browser (Chrome, Firefox, Safari, Edge, etc.) allows you to:
● block cookies;
● partially allow cookies;
● automatically delete cookies;
● enable tracking protection.
You may:
● withdraw consent;
● modify consent;
● refuse consent.
For example:
● Google Ads opt-out tools;
● Meta (Facebook) privacy settings;
● “Your Online Choices” (EU).
When cookies collect personal data, BR-Performance applies its privacy policy.
See: Privacy Policy – BR-Performance Willebroek.
Cookies used for marketing purposes are only placed with your explicit consent.
BR-Performance may update this cookie policy when:
● legislation changes;
● our website is updated;
● new technologies are implemented.
The effective date at the top of this document will be updated accordingly.
For questions about cookies or privacy, please contact:
B&C Consulting BV – BR-Performance Willebroek
Molenweg 94 – Unit 1-3
2830 Willebroek
Email: [email protected]
Phone: +32 (0)3 866 11 35
The Dutch (NL) version of this document is the only official and legally binding version.
This English translation is provided for informational purposes only.
